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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sebastian Rivas

June 1, 2026

5  out of  5
rating by Sebastian Rivas
"Gracias Enma. Muy amable y paciente. Excelente servicio"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lenita Graves’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Edward Penate

June 1, 2026

5  out of  5
rating by Edward Penate
"Great customer service"
We responded:
"Edward, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lenita Graves’s Team here in our Rancho Cucamonga office. "
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LiamNLeo

May 31, 2026

5  out of  5
rating by LiamNLeo
"Thank you Enma for such an amazing customer service!!! 💕💕💕💕You are exceptional and very cordial!!💕💕💕 We will definitely need more customer service representatives like you!!! 🥰🥰🥰 You truly care for our needs when it comes to auto insurance!! 💕💕 Thank you for your overall service!!! 💕💕👏👏🥰💕💕"
We responded:
"LiamNLeo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lenita Graves’s Team—we are always here to help!"
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Lizette Quezada

May 31, 2026

5  out of  5
rating by Lizette Quezada
"Thank you Enma for being so thorough in explaining all the auto coverages! You are awesome, we need more people that care about their community."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lenita Graves’s Team. "
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Sarah Sandoval

May 30, 2026

5  out of  5
rating by Sarah Sandoval
"Received the BEST customer service from Enma. She is the sweetest and very patient. All my questions were answered. :)"
We responded:
"Thank you for your kind review of State Farm Agent Lenita Graves’s Team. We appreciate it!"
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Missael Ariza

April 10, 2026

5  out of  5
rating by Missael Ariza
"Enma was so nice, great customer service was able to save some money on my insurance, much obliged."
We responded:
"Missael, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hamilton Rivas

April 10, 2026

5  out of  5
rating by Hamilton Rivas
"Called to get some information on a car insurance quote and I had the pleasure to speak with Enma. She is very sweet and knowledgeable on coverages and explained everything step by step. This is by far the best customer service I have ever gotten. State Farm is fortunate to have staff that cares like Enma."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rudy Enciso

April 1, 2026

5  out of  5
rating by Rudy Enciso
"Enma best Customer Service Ever She was very knowledgeable Gave Me some options to work with I wouldn't have made a deal if it wasn't for Enma. Saye Farm needs more people Like Her.State Farm is Blessed to Have her She is Awesome I definitely recommend Enma Thank You"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lenita Graves’s Team! We deeply appreciate your kind words here in Rancho Cucamonga . "
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Sam Bandak

March 2, 2026

5  out of  5
rating by Sam Bandak
"She is very professional and a great person!"
We responded:
"Thank you so much for the 5-star rating, Sam! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Deborah Little

February 26, 2026

5  out of  5
rating by Deborah Little
"Ms. Graves listened to our questions and concerns, and provided us answers we understand and were comfortable with. Her due diligence in obtaining the correct insurance information from their cooperate office allowed us to make the correct and best decision for us and our Family. We look forward to a maintaining a professional relationship, centered around honesty and integrity."
We responded:
"Thank you so much for the 5-stars, Deborah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lenita Graves’s Team anytime."
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Makeba Guthrie

February 17, 2026

5  out of  5
rating by Makeba Guthrie
"Just wanted to share what great service I have received for 25 years with Lenita Graves! She is an awesome insurance agent who runs a very organized office and provides customer service that just isn’t commonly found today! Lenita arranged a call with me today to go over my auto and home coverage to make sure I am adequately covered for these important assets I have covered thru State Farm. Lenita and her team are very responsive and continue to take good care of me and my family!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lenita Graves’s Team. "
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Anel Pelayo

December 18, 2025

5  out of  5
rating by Anel Pelayo
"Amie V. She helped me with all my questions Thank you so much."
We responded:
"THANK YOU for your kind review! We are happy to hear that you had a great experience working with Amie."
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Amanda Covella

November 27, 2025

5  out of  5
rating by Amanda Covella
"Amie Valdez was a great help with helping me with my bill."
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Bradford Comer

November 14, 2025

5  out of  5
rating by Bradford Comer
"Mrs. Graves this is to let you know that I appreciated the help that Amy gave me in regards to an issue I was having with the insurance she’s very punctual and very detail and helping me with this problem. Very good at keeping her word on return calls. She actually solved my issue. I appreciate it. I hope you do having someone efficient as her"
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Olivia Banuelos

November 14, 2025

5  out of  5
rating by Olivia Banuelos
"Just wanted to say thank u so much, shout out to AMIE for taking the time to help me out with some issue we were having and made sure to follow up with me, but after all she made sure to get it all figured out, so again thank u Amie"
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Adelina McClain

November 13, 2025

5  out of  5
rating by Adelina McClain
"I appreciate you Amie for your reliability and always pulling through!"
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Edward Moreno

October 30, 2025

5  out of  5
rating by Edward Moreno
"She always explains things fully through that you understand everything, real nice personality and really knows her job."
We responded:
"Thank you for the wonderful feedback! We’re happy you had a great experience. If you know anyone else who could benefit from our services, please don’t hesitate to send them our way"
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Edgar Contreras

October 28, 2025

5  out of  5
rating by Edgar Contreras
"Amy was very helpful, one the best. They’re very lucky to have her."
We responded:
"We are excited to hear that Amie gave you the Good Neighbor Service you deserve. We appreciate your business thank you for being our customer."
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Jimena Cabrera

October 15, 2025

5  out of  5
rating by Jimena Cabrera
"Amie Valdez, me ayudó mucho con mis consultas y me salvó el día, gracias…"
We responded:
"THANK YOU for your kind words about the service you received from Amie. We appreciate your business and will continue to provide you with Good Neighbor Service!"
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Humberto Aquino

September 8, 2025

5  out of  5
rating by Humberto Aquino
"Amie exelente ayuda"
We responded:
"Thank you for giving Amie a positive review! We appreciate your business and will continue to provide you with the Good Neighbor service you deserve. "
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noah yanes

June 6, 2025

5  out of  5
rating by noah yanes
"Zoila was great ! She helped me through my auto insurance policy and was very easy to talk to ! Would recommend her to anyone needing insurance !"
We responded:
"Thank you Noah for the positive review. I am happy to know Zoila offered the Good Neighbor service you deserve. "
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Alex V

February 28, 2025

2  out of  5
rating by Alex V
"I’ve had nothing but bad experiences with this State Farm office. Customer service is awful—there is one particular agent who answers the phone (the very rare times they actually answer the phone) that is rude and passive-aggressive. Most of the time, they don’t answer the phone at all or return your calls. It’s incredibly frustrating and disappointing, especially when you need help with something regarding your car insurance. I wouldn’t recommend this particular State Farm office to anyone."
We responded:
"Thank you for your feedback, Alex. We’re sorry to hear that your experience didn’t meet your expectations. We take all customer concerns seriously and would love the opportunity to make things right. Thank you again for bringing this to our attention."
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Cathy Feer

November 11, 2024

5  out of  5
rating by Cathy Feer
"Lenita and her team are amazing. Super easy to work with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We always strive to make things as smooth and easy as possible, and it's great to know that came through for you. We look forward to working with you again soon! - Lenita"
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Greenscape Solution

September 14, 2024

5  out of  5
rating by Greenscape Solution
"Awesome! Very helpful on all my insurance needs"
We responded:
"Thank you for your amazing review! I am so happy we were able to help you out with all your insurance needs. Please give us a call if you have any questions! – Lenita"
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Ana Delvalle

September 4, 2024

5  out of  5
rating by Ana Delvalle
"Love this office! Zoila is very helpful and provides great service! Always helps me with my insurance questions."
We responded:
"Thank you so much, Ana! It's wonderful to hear that Zoila made the insurance process so smooth for you. We're especially pleased that Zoila was always there to answer your questions!—Lenita"